Job Description

Urgent opening Sr.HR Executive (BPO KPO)- Work from home

Exp must any International BPO and KPO

Exp - 2-5 yrs

salary - 4- 6 la

Job location - Remote Work (WFH)

Imm joning

We are looking for a smart, dynamic, and energetic individual to join our growing company as a senior HR executive.

As a senior HR Executive, you will perform necessary administrative tasks in the Human Resources department, such as staff management, hiring processes, social welfare & archiving of HR records.

You will also be responsible for updating HR policies and forecasting recruitment needs for the company. Additionally, introducing changes in the human resources process is also part of the job.

In addition, you will have a number of HR decisions to help push departmental and organizational progress.

The HR executive will be responsible for leading and directing HR activities. Therefore, having a deep knowledge of the company structure is important.

You also need to propose changes that strengthen our position as one of the most desired places to work in the industry. Therefore, the HR officer should focus on sustainability and continuous improvement.

Responsibilities

The senior HR Executive responsibilities include:

● Maintain HR documentation, such as Employee Handbook, Standard Operating Procedures, Policies and Guidelines, Service Agreements, and Contracts of Employment.

US and UK Client

● Employee grievance handling and provide necessary counseling services as and when needed.

● Oversee and accomplish administrative process

● Supervising employee recruitment, meetings, and terminations.

● Deal with and investigate employee complaints without any bias.

● Introducing and implementing the use of new technology in the HR department.

● Reporting to the company CEO or superiors.

● Ensuring the application of the company’s HR policies.

● Working on team appraisals

● Creating/updating/editing HR processes as and when required

● Issuing salary certificates if requested by employees

● Keeping track on Performance Management of employees

● Weekly team engagement activities

● Sending out anniversary, festivity, birthday messages

● Monthly catch-up with team members, as a group or one-on-one

● Organising NPS quarterly

● Checking daily tracked/productive time for all employees and highlighting any employee login discrepancies with concerned manager

● Handling of payroll tasks

● Recording paid/unpaid leaves and any absence from work for all employees

● Sending out written warning emails

● Send company referral if requested by an ex-employee

● Creating JD, posting JD on various job portals and doing linkedin outreach for potential candidates

● Going through resumes, shortlisting/rejecting candidates

● Communicating with shortlisted candidates that meet pre-selection criteria Interviewing/organising interviews of shortlisted candidates with hiring manager

● Background verification checks for shortlisted candidates