Job Description

Employer Amazon
Job Title Customer Service Associate-Voice/Chat - Indore
No of Vacancies 50
City Indore, and Jaipur
Description
Looking for candidates who can work from home in a rotational shift base.
Minimum qualification is 10 + 2. Any graduate
Shifts: Rotational
Benefits: NSA, OT, Meal Card.
Preferred Criteria:
Candidate should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
Candidate should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
Candidate should ensure Work-like environment with no disturbance during the work hours.
The ideal candidates should be comfortable in a fast-paced, multi-tasked, high-energy environment. They should be creative and can solve an analytical problem with a passion for excellent customer service.
Eligibility Criteria
Minimum qualification required 10+2
Fresher s / Experience candidates can apply
Experienced candidates will have to provide relevant documents
Any candidates who cannot provide relevant experience/education documents will not be considered
Excellent written and verbal communication, comprehension and problem-solving skills
Flexible to work in night shifts / rotational shifts. Shift rotation happens every 2-3 months
Candidates awaiting final year results & appearing for final year examination can be interviewed, provided if they can join immediately.
All contractual employees will be on the company's payroll, the contract period will range from 4 months to 12 months.
Candidates applying for the role should be above 18 years of age
Candidate Should:
Have Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Have the Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation

Salary 1 Lac 50 Thousand To 2 Lac P.A. Industry ITES / BPO / KPO / LPO / Customer Service / Operations Work Experience 0 - 2 Years Qualification Higher Secondary