Tech Support / IT Help Desk in MNC PUNE
- Category: BPO Jobs >>
-
- Location: Pune, Maharashtra
- Jop type: Full-time
- Salary: Rs Not mentioned
Job Description
Greetings from PERSONAL NETWORK!!!
Contact RAJ @ 9845162196
Anu @ 9845043512
MNC SALARY UPTO 5.5LAKHS !!
Positions:-
TECHNICAL SUPPORT - INT. VOICE
• IT HELP DESK
• SERVICE DESK
• CUSTOMER SUPPORT
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Responsibilities :
• Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email.
• Activities include recognition, research, isolation, resolution, and follow-up steps.
• Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.
• Shift: US Rotational shift.
Profile :
• Qualification: Graduate with minimum 6 months experience in a technical support role -basic MS troubleshooting.
•...
Job details
| Full-time |
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