Job Description (Voice): Customer Support Advisor

Our ideal candidate shall have excellent customer service skills and be passionate about helping customers. Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied.

Job Responsibilities
Basic Telephone Etiquette and basic computer skills
Good Communication skills in English and Hindi
Responsible to provide excellent customer service, solving questions and complaints related to customer queries
Responsible for handling calls from new and existing customers regarding a variety of requests
Should be able to handle inbound calls resolving customer queries
Ability to write, read and speak English to suit business needs
Willing to work flexible Shifts...