Job Description

Customer Service Representative Voice/Chat

Experience : 6 months experience preferred

Industry: BPO

Salary - up to 3 Lac (depending on their experience and last drawn salary)

KEY SKILLS:

A Customer Service Representative must have

Excellent verbal, written and listening skills

Should have good command over Grammar and Fluency in English

Details of several functions to provide quality service

Good knowledge of computers

Ability to Write/type messages to ensure professional tone

JOB DESCRIPTION:

Transaction handling Services, Problem Solving Efficiency Numerical Ability, High level of accuracy

Energetic, friendly and approachable individuals that understand the impact of great customer service

Responsible to deliver high quality and productivity results that meet the identified targets

Strong ability to multitask and take fast decisions independently

Maintains composure and patience with customers

JOB SUMMARY:

This position requires the candidate to be pro-active energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively

DESIRED CANDIDATE PROFILE:

Education qualifications - Any Graduate

Good knowledge of computer (typing speed 30 words per minute, accuracy at least 90%)

Excellent interpersonal skills

Should not be below 18 years of age

Flexible to work in rotational shifts(US Shifts, according to business needs)

Contact

9587065945/ 9214586444/ 8952942184

Or simply send your updated resume to

Salary:INR 2,75,000 - 3,00,000 P.A.

Industry:BPO / Call Centre / ITES

Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations

Role Category:Back Office/Web/Transaction Processing

Role:Associate/Senior Associate -(Technical)

Keyskills

Voice Process Customer Service International BPO Customer Care Chat Process Technical Support Communication Skills call center bpo

Desired Candidate Profile

Are u a fresher(Undergraduates can also apply )and looking to work in MNC company with Excellent or Average communication in English!!

Reasons why people choose our jobs

1. Educational qualifications can be minimal: If the person has good communication skills then we hire undergraduates as well.

2. Good salary: Starting salaries in a BPO are high. With experience, increase in the salary-scale is also possible easily.

3. Good work environment: International BPO provide facilities that are world-class. The management hold parties and get-togethers once in a while. Camping tours are also organized in these BPOs.

4. Job Training: Training is imparted for the new employees that equip them well for overall personality development for a long lasting professional career. This can be very useful if the employee decides to jump to another career or industry or wants to go overseas.

5. Flexibility of time: 24/7 shifts available

6. Get promoted just after 6 Months

With the ongoing boom in the outsourcing industry in India, there are a number of opportunities for people in BPO industry.

-Job - Delhi,Gurgaon,Indore,Bangalore,Jaipur