Inbound VKYC Officer - Bank Payroll,Thane, Maharashtra, India

Inbound VKYC Officer - Bank Payroll Thane

Payroll-Direct Bank Payroll

Job Designation: Video KYC Officer (V-KYC)

Role Category: Customer Services (Inbound- Video Call & Voice Process)

Job Grade: Assistant Manager M-1

Job Locations: Noida (Sec-125) & Thane -West (Wagle Estate) Location.

Payroll: This is Permanent Bank Payroll job of the Kotak Mahindra Bank Ltd.

Note: Freshers with communication skills also can apply.

Job Description & Responsibility:

Handle inbound Video calls of the customers to complete the full KYC.
Verify the details submitted by the customer while opening the account and Documents submitted are matching.
Ensure KYC is completed by the right party only.
Should maintain a good relationship with the customer throughout the KYC process.
Cross-sell other banking products.
Give complete and correct information on all the products pitched to the customer.
Take call backs in case the customer is busy and ensure the follow up is done on time.
Responsible for quality communication and customer servicing...


Job details



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