Lead - Credit Operations
- Category: BPO Jobs >>
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- Location: Pune, Maharashtra
- Jop type: Full-time
- Salary: Rs Not mentioned
Job Description
Job Reference
• JR00107485
Job Summary
• Lead - Credit Operations
Job Purpose
• Support to Branches /SFDC/Tech issue/query/policy related/Approval/TAT etc • Achievement of all KPIs as defined under Zero Error • Timely and accurate submission of Incentives • Manage the team efficiently and maintain the low attrition in team. • Training to team for Policy and Processes • Feedback on System related improvement /concern to PMO • Solve SFDC related issues timely along with Team • Preparing PPT for PLCS U/w deck “This position is open with Bajaj Finance ltd.”
Job Duties & Key Responsibilities
• Duties and Responsibilities - Branch Support • Support to Branches /SFDC/Tech issue/query/policy related/Approval/TAT etc. • 98% Timely Support and No complaint from branches • QC errors rectification & Document collection • PLCS files hold control and reducing the hold (Monthly Average) • Training to Branches & Front end teams Maintaining TAT:
Job details
| Full-time |
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